By Doris | December 12, 2010

What is your return on investment when you hire the right coach?

Doris Helge, Ph.D. © 2011

Top athletes hire coaches to ensure that they stay on track. Executives, students, employees, entrepreneurs, and stay-at-home parents who want to be all they can be hire professional coaches. They gain clarity, guidance and accountability. They elevate their confidence, build thriving businesses and relationships, improve their health and accomplish other major life goals.

The power of coaching begins the moment the client makes a firm commitment to themselves. They hire a coach to help them consciously walk the path to self-actualization. Since everyone in the client’s life gains secondary benefits, the reasonable expense of hiring a coach is even easier to justify.


When you hire a professional coach who has demonstrated that they truly care about your progress, research indicates that you’re making a wise decision. Even when we have a clear goal, there may be just a 50/50 chance of success because we need to consistently take focused action. We need a system that works for us . . . a way to stay motivated and on track. A well-trained professional coach can escalate your journey to success.


The following statistics from the American Society of Training and Development website, illustrate the probability of successfully completing a goal.

A study was quoted on page 222 of Lechter, Sharon L. & Reid, Greg (2009). NY: Sterling Publishing Company. The survey was conducted by the International Coach Federation (ICF) and revealed that people who are coached report a positive change in personal work habits as well as the following improvements.

For more information about the International Coach Federation (ICF) survey, google “International Coach Federation + 62.4% smarter goal setting +…

In addition, the following statistics are quoted from the Avatar website,

1. Manchester, Inc. study reported a return of $6 for every dollar spent on coaching. Improvement was made in bottom-line profitability, productivity, quality,organizational strength, customer service, reducing company complaints and cost reductions.

The American Society for Training and Development studies have shown that training, when combined with coaching, increases productivity by 86%, as opposed to a 22% increase with training alone.

“Statistics on business coaching have proved that using a business coach can increase your profit margin by an average of 46%. However, further statistics reveal that 42% of businesses don’t use a business coach . . . The 42% who are not using the guidance of a business coach are at risk of being left behind, regardless of how proficient they are in running a business.”

70% very valuable

28.5% valuable

50% confide as much as their best friend, spouse or therapist

12% confide in their coach more than anyone else

84.8% Sounding board

78.1% Motivator

50.5% Mentor

46.7% Business Consultant

41% Teacher

A recent study of 100 executives who received coaching reported that their companies benefited from improvements in:


There are thousands of coaches in the world. How will you discover the one special, certified coach who can help you deliver your dreams to your doorstep? To receive your “Guide to Select Your Certified Coach,” go to and enter your request, “How do I select the right certified coach for me?” where you see “Contact Us.”

© 2010. Are you ready to create a new life story? Download your free ebooks and MP3s at Sign up for your complimentary “Personal Breakthrough Consultation” with certified coach and bestselling author, Doris Helge, Ph.D. at Dr. Doris is founder of Confident Coach Connection and trains coaches for IAC certification. Discover more at

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Meet “C.W.”–Turn Emotional Pain Into Peace & Power

By Doris | February 3, 2010

by Doris Helge, Ph.D. © 2010

Allow me to introduce you to a part of yourself that is perfectly prepared to connect you with a deep sense of inner peace, even when you’re surrounded by chaos. If you would like a proven way to let go of struggle, self-judgment or doubt, this article is worth reading.

C.W. is your “Curious Witness.”  C.W. is one of the most effective and effortless tools you’ll ever discover for transforming painful experiences into personal power and joy.

C.W. already lives inside of you. Notice that you’re analyzing the idea of a C.W. while you read this article. You’ve just proven that part of you is already playing the role of a neutral witness. This component of yourself is, and always has been, a friendly part of your core self.

When you discover how to use C.W., you develop profound trust in yourself and in the process of life. You avoid emotional roller coasters, self-judgment and judgment of your experiences.

Sound good?

With C.W., you become so curious about watching the movie of your life that you can’t wait to see how each scene turns out. You accept life on its own terms, so you’re filled with inner peace. You trust that your movie (your life) will continue to be interesting, so you have no desire or demand that it turn out a certain way. Since you have no attachment to a certain outcome, you witness your life in an impartial manner.

When you discover how to work with C.W. you observe yourself having unpleasant feelings or experiences. You don’t avoid or deny your emotions because what we resist persists. However, your emotions don’t become a primary identity. You acknowledge negative emotions and experience them as sensations in your body. You still gain the benefits of emotions, including new insights, but you’re very clear that you are not the anger, fear, or sadness that you observe yourself experiencing.

Because C.W. is a neutral, factual observer detached from emotional angst, negative feelings flow through very quickly. There’s no resistance. You easily detect misperceptions so they gently fade away. When you work with C.W., you’re blessed with an impartial umpire 24/7.

This means that you effortlessly avoid the temptation to judge your experiences as bad, unfortunate, or unnecessary. Fears of the unknown are overwhelmed by excitement concerning your next steps. Your energy is fully available to you. With the curiosity and enthusiasm of a toddler exploring a colorful new playground, you ask yourself, “I wonder what’s next?”

C.W. also calms your inner critic because you simply observe mental chatter. Instead of believing in — empowering — your critic’s negative  messages, the deeper, all-knowing part of you takes over.

A wonderful and spontaneous transition occurs when C.W. consistently serves as your personal assistant. One day, you notice that you have substituted curiosity and the joy of learning for expectations that cause pain when they don’t come to fruition.

Because C.W. helps you experience life in the moment, you link with one of your best resources — your intuition. You steadily prove to yourself that you always have dependable inner guidance. Since happiness is a side effect of living fully in each moment and following your internal clues, you notice yourself smiling more often.

This one simple technique — employing a personal witness — can help you let go of struggle and judgment and adopt bliss as a new “familiar zone,” a 24-hour a day lifestyle. Are you ready to begin?  Start now to connect with a deep state of inner peace that is always available to you. The easy proven process of using your C.W. is fully described in the books, “Transforming Pain Into Power” and “Joy on the Job.”

Are you ready to create a new life story? Sign up for your complimentary “Breakthrough Session” with certified coach, Doris Helge, Ph.D. at Download free ebooks & audios, including “How to Thrive in a Wobbly World” at

Permission to reprint this article is granted if the article is in tact, with proper credit given. All reprints must state, “Reprinted with permission by Doris Helge, Ph.D. Originally published in “Transforming Pain Into Power” & © 2010.

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What is Your Boiling Point Reaction?

By Doris | January 4, 2010

By Flo Mauri

“All suffering is the result of the mind clinging to its unfortunate thoughts.” – Buddha

In Mary Sullivan’s brilliant essay, “Are You a Carrot, an Egg or a Bean?” she depicts a distraught daughter explaining to her mother about how “hard” life is. It’s so hard, the daughter contemplates the option of “ending it all.”

The mother escorts her daughter to the kitchen and immediately fills three pots with water and puts them on the stove.

In the first pot she places carrots.
In the second she places eggs.
And in the third pot, she places coffee beans.

Without saying a word she lets them boil. Twenty minutes later, she turns off the burners. She takes out the carrots and places them in a bowl. Next, she takes the eggs out and places them in a bowl. Then, she ladles out the coffee and places it in a bowl.

The daughter then asks, “Mother, what’s your point?”

Her mother explained that each of these objects had faced the same adversity – boiling water. However, each responded differently. The carrots went in strong and unrelenting; but after being subjected to the boiling water, they lost their strength. The eggs were “soft-hearted;” but after sitting through the boiling water, they became hard. Their conditions had changed them.

However, the coffee beans were unique. After being placed in boiling water, the coffee beans changed the water.

The beans actually changed the hot water, the very circumstance that brings the pain or adversity. When the water gets hot, it releases the fragrance and flavor. If you are like the bean, when things are at their worst, you get better and change the situation around you.

When the hour is the darkest and trials are their greatest, do you elevate yourself to another level? How do you handle adversity? Are you a carrot, an egg or a coffee bean?

When life leads you to your “boiling point” be as a coffee bean. Show your true nature and step into your own power to change the world around you. Change your conditions and unleash the greatness within you – expect success, express gratitude and take responsibility.

By Flo Mauri, Thinking Well Consulting,
Leave Comments at “Chart Your Change” blog,

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A Thanksgiving Tale-The Banquet Parable

By Doris | November 23, 2009

By Flo Mauri, Thinking Well Consulting

“The line separating good and evil passes not through states, nor between political parties either – but right through every human heart. ~Alexander Solzhenitsyn

I heard this story over 30 years ago and never forgot it.

A banquet is being held in the neighborhood of heaven, while a similar banquet is being held in the vicinity of hell. Each long table is covered in white damask table clothes. There is an abundance of roasts, casseroles, soups, spreads, a variety of fish, crustaceans, delectable grilled, sautéed, and dressed vegetables with scrumptious international foods and pastries to put a French patisserie to shame.

In each banquet hall, there are 24 seats at the table, 12 on each side so that guests are facing each other. All the guests, both in heaven and in hell, unfortunately have their arms in casts (from their shoulders to their wrists), and positioned in such a way as to have their arms extended out in front of them.

The guests in hell are really miserable. They can reach for the food, but they cannot bend their arms to reach their mouths. They couldn’t be more wretched. They just sit there looking at all the delectable food and starve.

The guests in heaven also have casts on their arms, but they figured out that while they can’t feed themselves, they can feed someone else and that someone else can feed them. They all have a good old time feeding each other enjoying the great abundance of food.

So, the question is, in which one of the above zip codes are you living? Are you a Bedford Falls resident or do you live in Pottersville?

You can find out more about Flo Mauri by visiting her website or blog below:



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Coaches Collaborate for Continuous Success

By Doris | November 17, 2009

By Doris Helge, Ph.D. © 2009

Edna Johnson is an excellent coach and a student in an advanced coaching class provided by Confident Coach Connection.  Edna is also a brilliant creative writer who graciously shares her wisdom. So, with Edna’s permission, here is a brief excerpt from a story she wrote after one of our classes. Here are Edna’s words:

“My Aha! moment today was thinking about being a 7-inch frog straining to leap up a 9-inch step.  I’ve sometimes felt this way about becoming a certified coach.

At best, a little 7-inch frog can only jump as high as 7 inches so a 9″ step can be daunting. It felt like all the effort to hurtle the step would exhaust the little frog.

Then I expanded my thinking using IAC Mastery #8, “Expanding the Client’s Potential.” What if another frog came along? The two frogs could play leapfrog and jump up the entire staircase before they remembered that jumping up the 9″ stair was supposed to be impossible.

They could make their goal an adventure and playfully explore the pond around the step together instead of feeling like they were individual frogs faced with an impossible task and endless work.  They could be curious, like a good coach.

All of a sudden, I was no longer afraid of becoming a certified coach. The journey to certification is no longer about jumping through hoops. It’s an enjoyable quest!

The New Coach Virtual Chapter of IAC provides you with a splendid opportunity to build your confidence and enjoy YOUR journey to certification. Discover a wealth of new resources at Enjoy leapfrogging to your certification success more easily and quickly by collaborating with other coaches.

Take advantage of the New Coach Virtual Chapter Forum that was created just for you at You’ll find new posts daily. Just post your introduction and get to know coaches from around the world who will enjoy your company and share resources. Post your challenges and successes. Each time one coach moves forward, a groove in consciousness is cut so that other coaches can leapfrog ahead. It’s a beautiful, continuous cycle of group success.

Doris Helge, Ph.D., is an IAC and CTA certified coach, coach mentor and founder of the IAC-licensed training school, Confident Coach Connection. She also created the New Coach Virtual Chapter of IAC, a mastermind that boosts coaching confidence and collaboration. Discover more at

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Are You Failing Enough To Succeed?

By Doris | October 23, 2009

by Doris Helge, Ph.D. © 2009


What happens when you enthusiastically pursue a goal even though you’ve never proven you can succeed in that arena . . . and you refuse to label yourself a failure when you don’t immediately achieve your goal?

You have a rich history of doing this. In fact, this pattern was responsible for one of your greatest successes: You ignored Physics 101 and defied the force of gravity.

When you were a small child learning to walk, you fell over and over again. Even though you were often frustrated, you didn’t label yourself “a failure.” You didn’t feel worthless. Each new attempt to amble around was a hopeful, determined fresh start.

Children learning to walk don’t waste energy judging their performance as inadequate. They focus on what they want. They master many new skills quickly because they see, smell, hear, and taste the benefits of success.

Instead of feeling inadequate, babies concentrate, using all of their senses. “I want to be held. I want to grab that cookie that smells like it will taste yummy. I want to see people smile at me and hear them coo. There’s something interesting in the next room and I’ll do what it takes to get there.”

How about you? Do you really understand that one of the greatest secrets of success is utterly simple? — Stand up more often than you fall down.


Below is an exercise my clients love when they’re discouraged or afraid to take a healthy risk. My team and I also field-tested this exercise during the National Happiness at Work Studies that led to writing the book, “Joy on the Job.”

I coach with your brain in mind. I’ve carefully designed exercises like this multisensory activity to enrich stimulation to several areas of your brain that will help you change in positive ways. This helps you enjoy creatively confronting your challenges. Since I’m also helping you link your thinking brain with your emotional brain, exercises like this help you embrace, rather than fear, new experiences. We can talk later about why a multisensory approach is so important to your achievement. For now, just remember the previous example of how the most rapid human achievers (babies) progress.


1. Find a quiet place where you won’t be disturbed for at least 10 minutes. Sit quietly and breathe deeply.

2. Focus on a healthy risk you’ve wanted to take but haven’t because you fear the possibility of failure. Note: Intelligent risks are not impulsive. Although the potential outcome is uncertain, you have previously considered the foreseeable consequences of your actions.

3. Close your eyes and imagine what life would be like if you did fail. Write a one-sentence description of how you would feel. If you weren’t successful, would you gain feedback that would allow you to improve your method or go another direction?

4. Complete the following sentence stem. “If I was not afraid of failure, I’d _______________.”

5. Close your eyes again. Imagine possible benefits of meeting your goal. Talk out loud, using rich multisensory language that describes what it would be like to achieve your desire. Speak in the present tense. Example: “I feel relieved because I’m now comfortable sharing my opinions in a tactful way. I see a new sparkle in my eyes when I look in the mirror. I hear myself breathing deep, calm breaths. When I hold my favorite pen or smell freshly perked coffee, I remember how satisfying it feels to accomplish an objective. Each time I take a bite out of a delicious piece of food, I savor the sweet memory of the taste of success.”

6. Pause a few moments to cherish the vivid sensations of achieving your goal.

7. Now imagine how it will feel if you do nothing. What will your life be like if you just continue to experience what dissatisfies you?

8. Decide if you have more to gain by clinging to your “familiar zone” and not attempting to achieve your dreams than by taking a healthy risk.


Avoiding risks is so risky that it’s a reliable recipe for failure and unhappiness. Since only a hen lays down on the job and gets positive results, take your next steps now.

•Write down the next healthy risk you’re going to take.

•When will you take your next step forward?

•How is this willingness to bet on yourself evidence that you trust the process of your life?

Post your note where you’ll see it often. After two days, send me an email letting me know about your progress.


Asking for help when you feel stuck is a sign of high self-esteem. Would you like to work with a coach who helps you use sound science to overcome the blocks to your happiness and success? Contact me for a FREE laser coaching session. Discover how quickly you can move into the fast lane and achieve your dreams. Email: today.

Doris Helge, Ph.D., is an IAC and CTA certified coach, coach mentor and coach trainer. She is founder of the IAC-licensed training school, Confident Coach Connection. She has taught for four international coaching schools and is author of books now published in many foreign languages, like “Transforming Pain Into Power” and “Joy on the Job.” Discover more at

Visit and claim your free ebooks & podcasts like “Secrets of Happiness” “Thrive in Change, Challenge & Uncertainty,” and “Get the Respect & Appreciation You Deserve Now.”

© 2009. Permission to reprint this article is granted if the article is in tact, with proper credit given. All reprints must state, “Reprinted with permission by Doris Helge, Ph.D. Originally published in “Joy on the Job” & at ©2009.

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The Power and Pitfalls of Positive Thinking

By Doris | October 22, 2009

by Doris Helge, Ph.D. © 2009

Birth canals are small, uncomfortable passageways that simultaneously produce almost indescribable joy and pain. Clients are always giving birth to new aspects of themselves. They walk down frightening paths only to discover new layers of confidence. Their self-doubts arise specifically so they can give birth to heightened degrees of self-love and empowerment. An uncomfortable feeling such as anger, fear, or sadness rears its head and many clients want to numb, disguise, or deny it.

This approach is usually as successful as trying to transport bullfrogs in a wheelbarrow. Negative feelings continue to demand the client’s attention. Since they didn’t heed the call the first time, painful feelings scream louder. Unpleasant situations magnify so the client can gain the personal growth available from them. Have you ever worked with a client who left an unpleasant job or relationship only to re-create the unpleasant scenario?

Running from painful emotions can also place the client’s physical health at risk. When they repress negative emotions, they stifle the flow of energy through their body. They inadvertently suppress their immune system and perceive events as more stressful than they really are. They feel confused and disconnected from those they love.

Whether they are avoiding anger or love, the price of their unwillingness to be honest about their feelings can be quite high. On the other hand, allowing life to touch them has tremendous benefits.

Studies that chemically analyzed tears indicated that teardrops cleanse stress hormones. That’s why we feel less fatigued after crying. Our sobs are an innate gift because tears assist the body in washing away toxins. Many recent studies have explored why men tend to die seven years earlier than women. Researchers noted that most men seldom cry. Even when they allow tears to well up in their eyes, they rarely shed these very precious, innate rejuvenators. It seems that we forgot to tell our little boys that the strongest trees — those that tend to live the longest — bend with the wind.

Many women would rather cry or feel hurt than express anger. Just as men were told, “Big boys don’t cry,” most women were conditioned to believe that anger is unbecoming or “not ladylike.” Some of your female clients fear anger because they have been in hurtful situations when others were enraged. Some women take pride in the fact that they put the needs of others before their own, but they secretly resent doing so.

Gender-related patterns of hidden anger or sadness are associated with the physical diseases we tend to develop. Recent studies have examined why women tend to develop higher percentages of chronic fatigue syndrome, fibromyalgia, and arthritis while men have higher percentages of other diseases such as heart attacks.


Positive psychology is often confused with the use of positive thinking and affirmations. In coaching, rushing toward the magic of possibility thinking can disempower a client.

We can unintentionally set the client up to repeat a negative experience. When clients “put on a happy face” or try the “fake it ’til you make it” approach, even if they gain a brief respite from uneasy feelings, most will have to keep putting on a façade. Buried feelings never die. They resurface, usually at a very inconvenient time. Then the person repeats the same uncomfortable emotions and difficult challenges.

Thinking they are practicing positive psychology, many coaches advocate “releasing” or “letting go of” painful experiences or emotions. Feelings such as anger, sadness, and fear are often labeled negative or toxic. Psychologists recognize that humans were created with pain and pleasure side by side in the brain. Anger cuddles next to peace, love, and happiness. Fear is nestled next to confidence. Sadness snuggles up to joy. You can see that suppressing a negative emotion can stifle our ability to experience the opposite positive emotions we love.

Consider the example of anger, which is passion for ourselves. (“I deserve better than that” or “I want more out of life.”) When we embrace anger (experience it), more self-love appears. Once we express our irritations in a safe and constructive way, we usually discover that we’ve angry with ourselves because we’ve positioned ourselves in an uncomfortable situation. Then we stop blaming other people, our compassion for them increases, and forgiveness is spontaneous.

Most parents love their children too much to try to protect them from painful learning experiences. Wise parents shield their children from unnecessary pain or danger by teaching them how to be physically safe and develop decision-making skills. However, parents with foresight know that efforts to guard their children from any pain would cheat them out of developing their abilities to meet life on its own terms. They would grow up as shallow adults totally unprepared to solve problems or empower themselves by meeting new challenges. The same is true for us as adults.

Although coaching is very different from parenting, it’s essential that we help our clients discover the hidden gifts of negative experiences and emotions. If we don’t, our clients may feel like victims to feelings and life experiences that could have been profound tools for the healthy personal power and self-love they crave.

Assuming we are comfortable with our own negative feelings, we can help our clients discover how to safely use all negative emotions to create healthier relationships and more fulfilling, successful work lives. We can help them celebrate self-doubt and fear. Like the first robins of spring, these negative emotions announce the imminent arrival of a bright new future and bold new layers of confidence.

Reframing positive thinking in this way merges positive psychology with the possibility thinking that is essential to masterful coaching. This is one of the greatest gifts we can give our clients.

Doris Helge, Ph.D. is an IAC & CTA-certified coach, mentor coach & coach trainer. Founder of the IAC-licensed coach training school described at, Dr. Helge has taught for four international coach training schools. She is also author of books published in many foreign languages, including “Transforming Pain Into Power — Making the Most of Your Emotions” and “Joy on the Job.”

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Keys to Confident Coaching

By Doris | October 22, 2009

by Doris Helge, Ph.D. © 2009

Here’s the “Does the chicken come first . . . or the egg?” question for coaches: Which comes first? The confident coach, certification or a thriving practice?

Inadequate confidence will bar even the most talented coach from marketing their services or proving their skills in a certification exam. On the other hand, you’ve probably known some very confident, uncertified coaches who were less talented but more successful in business building.

If you’re tempted to grinch, “Life’s not fair!,” take comfort. Our level of confidence is as malleable as a soft ball of clay.

Most coaches who crave certification know that it’s essential to remember the map to Carnegie Hall, one of the most famous venues for musicians to perform. A musician jumped into a New York City cab with an eager request, “I play the cello. How do I get to Carnegie Hall?” The wisdom in the cab driver’s response is equally relevant for coaches in training, “Study. Practice. Study. Practice.”

The keys to masterful coaching include studying core competencies (including the IAC Coaching Masteries), taking advantage of quality coach training, practice, and seeking and warmly embracing constructive feedback.

There are also shortcuts on the road to the level of confidence required to become certified and enjoy a thriving coaching practice. Some of the shortcuts are based on neuroscience and others on spiritual principles.


The science of brain imaging has confirmed what many of us have sensed intuitively. Changing your mind (your beliefs) and manipulating your body can physically rewire your brain. This is why scientists call our brains “plastic.”

The process can be simple. Examples: Monitor your body posture so that it represents how you want to feel. Use solution-focused language. Delete the word try from your vocabulary. Employ proven multisensory processes that create “confidence loops in your neurology. The body-mind aspects of this knowledge are in sync with coaching proficiencies and with IAC Mastery #4.

Each time I read that the human brain has 100 billion neurons that are connected to each other in 40 quadrillion ways, I’m amazed at the power of the personal computers we cart around on our necks. Thinking about something causes synapses between neurons to fire, creating or reinforcing a neural network.

If I say, “Don’t think about a pink elephant,” you instantly think about a nonexistent animal. Each time I remind you, “Stop thinking about a pink elephant!” you strengthen your new neural network about something that has never existed. Thoughts are things.

We can also program confidence. You are probably aware of the power of mental imagery. We can use multisensory visualization to enhance our self-image as a competent coach and then elevate our performance.


Learning good coaching techniques and core competencies is essential. Yet, technique alone doesn’t develop the level of confidence related to masterful coaching. If a coach has mastered technique but lacks heart and soul, interactions with clients will sound mechanical and can even appear to be heartless.

For example, the coach may methodically ask all of the right questions but fail to notice that the client is frightened or lacks the enthusiasm necessary for follow through. The coach may sound like an accountability drill sergeant.

It’s very difficult for a coach to engage the level of intuition essential for masterful coaching without connecting with their spiritual intelligence. Their coaching will lack the joy, playfulness, and curiosity that are spontaneous when the coach trusts the process of the client’s and the coach’s life––the co-creative process. All of this is directly related to our spirituality.

In coach training, self-doubt is often the elephant in the living room. Practice can enhance confidence but not until coaches deeply connect with their spiritual side, including their innate intuitive edge. Coaches develop unshakable confidence when they fully integrate their life purpose and own their greatness. They develop seemingly magical strengths and gifts that were previously hidden from them.

Since every coach will interpret their spirituality or Universal Intelligence in a unique way that serves them, they can connect with their version of their Creator or Source before each coaching session. When coaches ask themselves questions like the following, feelings of inadequacy are usually replaced by a new wave of confidence.


Many coaches feel seriously challenged when they ponder, “How can I prove my capability in a coaching performance exam?” “How can I build a thriving practice when the world already has so many coaches?”

Confidence is a major key to coaching success . . . and it can be arranged.

Doris Helge, Ph.D., is an IAC and CTA certified coach, coach mentor and coach trainer. She is founder of the IAC-licensed training school, Confident Coach Connection. Discover more at

This article was first published in the October 2009 VOICE, the official publication of the International Association of Coaches (IAC). Permission to reprint is granted as long as the article is published in tact with proper attribution given.

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